Surf7 Privacy Policy — Our Commitment to Protecting Your Data

Under surf7's Privacy Policy, we only collect the information needed to provide you with the best possible service. Collecting unnecessary data goes against our policy.

In addition to the information you provide at registration, certain technical data is collected automatically while you use surf7 — such as your device type, login times, and how long you spend in different areas of the platform. This data helps us improve our service quality and detect suspicious activity.

Surf7's privacy policy upholds full transparency in how your information is used. Data you provide is used solely for the following purposes:

• Account Management: Your identity information is used to confirm registration, verify logins, and keep your account secure.
• Payment Processing: Your financial information is used to process deposits and send withdrawals.
• Customer Support: Your contact information is used to resolve any issues quickly.
• Security & Fraud Prevention: Device and session data is analyzed to detect unauthorized transactions and suspicious activity.
• Legal Obligation: Required information is retained to comply with government directives and financial regulations.
• Personalized Experience: We analyze your preferences and usage patterns to deliver more relevant offers and recommendations.
• Service Improvement: surf7's platform is continuously improved by reviewing aggregated usage statistics.

Under surf7's privacy policy, your data is stored on secure servers. Our data centers meet international security standards and undergo regular security audits.

• Account Information: Retained for a minimum of 5 years while your account is active and after it is closed.
• Transaction Records: A minimum retention period of 7 years is mandatory in accordance with financial regulatory requirements.
• Communication Logs: Customer support conversations are retained for up to 3 years.
• Cookies & Session Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the applicable retention period expires, your data is securely deleted or anonymised so it can no longer identify you. This process is reviewed regularly as part of surf7's privacy policy.

Surf7's privacy policy takes a strict approach to data sharing. Your personal information is shared with third parties only in the limited circumstances outlined below:

• Payment Processors: Only the minimum information necessary to process bKash, Nagad, Rocket, and bank payments is shared. These partners are also bound by strict confidentiality agreements.
• Identity Verification Providers: As part of the KYC (Know Your Customer) process, identity information may be shared with accredited verification agencies.
• Law Enforcement: surf7 may be required to disclose information to authorities under a court order or applicable legal obligation.
• Technology Service Providers: Companies providing hosting, analytics, and security services may access limited data, but strictly for contracted purposes.

The surf7 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site. In line with surf7's privacy policy, we are fully transparent about how cookies are used.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features on surf7. Turning off analytics cookies will not impact your core experience.

Data security is the cornerstone of surf7's privacy policy. We follow the highest industry technical standards to keep your information safe.

• SSL/TLS Encryption: The entire surf7 website and app is secured with 256-bit SSL encryption. A padlock icon in your browser confirms the connection is secure.
• Two-Factor Authentication (2FA): Two-factor authentication via OTP or an authenticator app adds an extra layer of security to your account.
• Regular Security Audits: Third-party experts regularly conduct security audits of surf7's systems.
• Data Masking: Sensitive information is masked at multiple system levels so that even internal staff cannot access data beyond what their role requires.
• Access Control: Only authorized personnel have access to specific data. Every access is logged.
• Breach Notification: In the event of a data breach, surf7 will notify you and the relevant authorities within the legally required timeframe.

Under surf7's privacy policy, you have full rights over your data and can exercise those rights at any time.

To exercise these rights, support@surf7.betto email us. surf7 will respond within 30 days of receiving your request.

Under surf7's privacy policy, our services are intended exclusively for users aged 18 and above. Collecting or processing data from minors is strictly against surf7's policy.

• Age verification is mandatory at the time of registration.
• If a minor has registered by mistake, their information will be deleted as soon as it is identified.
• If parents have concerns support@surf7.betto reach us — we will act promptly.

Surf7's Privacy Policy applies solely to surf7's own platform. Certain trusted third-party technologies and services are used to keep our platform running smoothly.

• Payment Gateway: bKash, Nagad, and other payment services operate under their own privacy policies. surf7 is not responsible for information shared with them once a transaction is completed.
• Analytics Services: Anonymous analytics tools may be used to assess service quality. No personally identifiable information is included.
• KYC Verification Partners: We work with accredited identity verification providers under contractual agreements, and they are held to the same strict confidentiality standards.

Surf7 may update this privacy policy from time to time. Changes may be necessary due to service updates, new legislation, or technological developments.

• Before any significant changes, surf7 will notify you via email or an in-platform notification.
• Continued use of surf7 after any changes take effect constitutes acceptance of the updated policy.
• Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.
• If you need a previous version support@surf7.betSubmit your request at